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Credit & Payment Policy

There are a number of separate charges associated with your surgical procedure.  You MAY receive charges from several companies.

  1. Greensboro Specialty Surgical Center, surgery, 336-790-7300
  2. Salem Anesthesia, anesthesia services, 336-998-3396
  3. Your surgeon's office - his/her fee for performing your surgery.
  4. Your pathologist - services for tissue specimens removed during surgery requiring further examination.
  5. An extended home health care service.

Full payment is due within 60 days from your date of service.  Please contact your insurance company directly if you experience any delays.  YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.

Your insurance company, including Worker's Compensation, auto (no fault) and personal injury, is legally responsible to you.  Our relationship is with you, our patient, not your insurance company.  Consequently, all charges incurred are your responsibility.  The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do.  You should normally receive a response from your insurance company within 30 days of your date of service.  If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment.  Please call our Business Office at 336-790-7300, if you encounter a problem with your insurance company and need our assistance.

Greensboro Specialty Surgical Center's policy is to turn over to an attorney or collection agency all accounts which are delinquent.  You will be responsible for any collection fees that are incurred. We utilize Transworld as our collection agencies.                 

BILLING/COLLECTIONS

THE GREENSBORO SURGICAL CENTER WILL BILL AS FOLLOWS:  

PRIVATE INSURANCE  
Your copay amount is due on or before your date of service.  We will submit your bill directly to your private insurance company.  A bill will be sent to your secondary insurance upon receipt of payment or denial from your primary insurance.  If you have no secondary insurance, a bill will be sent to you for any balance after receipt of payment or denial from your insurance company.  We must make a copy of each insurance card at the time of registration.

SELF PAY
You will be contacted prior to your surgery with an estimated procedure cost for your surgery.  The total amount of the estimate is due on or prior to the day of surgery.  You will be asked to complete a financial agreement.  The remaining balance will be due within 60 days from your date of service.

SELF PAY - COSMETIC SURGERY - ELECTIVE SURGERY  
You will be contacted prior to your surgery with an estimated procedure cost for your surgery.  The total amount of the estimate is due on or prior to the day of surgery.  You will be asked to completed a financial agreement.  Any amount that exceeds the estimate will be due within 60 days from your date of service.